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What’s new81 new
BlocksCancel flow

Cancel flowPro

A cancellation flow that answers each reason with a tailored offer and a calm hold-to-cancel.

Live block · sample data

Team plan

Halcyon Studio · 8 seats · $96 a month

Renews Oct 14
  1. Reason
  2. Offer
  3. Confirm

Why are you cancelling?

Your answer shapes what we suggest next. Nothing changes until you confirm on the last step.

When to use

  • Subscription cancellation in billing settings with a reason step and a retention offer.
  • Flows that offer a discount, pause, or downgrade before confirming the cancel.

When not to use

  • Use dialog with hold-to-confirm for a one step destructive action without offers.
  • Use plan-comparison when people are choosing a plan rather than leaving.
  • Use billing-overview for the billing page itself.

Installation

Pro source and install commands unlock with a Pro plan.

Usage

Use this in billing settings when someone cancels a subscription. Connect each offer's accept to your discount, pause or plan change API, the hold to your cancel endpoint, and the note to your feedback store; the preview simulates them.

example.tsx
1import { CancelFlow } from "@/components/arc/blocks/cancel-flow/cancel-flow";2 3export default function CancelPage() {4  return (5    <main>6      <CancelFlow />7    </main>8  );9}
Built fromButtonBadgeAvatarTextareaAnimated counterHold to confirm

API reference

CancelFlow

A three step subscription cancellation (reason, tailored offer, confirm) that ends in a hold-to-cancel. Reasons, offers, price, resume dates and impacts are sample data in cancel-flow.tsx.

No props.

Keyboard interactions

Arrow keys
Move between reason cards and select them (wraps around).
HomeorEnd
Select the first or last reason; on the pause offer, set the shortest or longest pause.
UporDown, LeftorRight
On the pause offer, change the pause length between one and three months.

Accessibility

  • Reasons form a role="radiogroup" with aria-checked cards.
  • The pause length is a role="spinbutton" whose aria-valuetext includes the resume date.
  • A polite role="status" region announces offer changes and the outcome.

Motion

  • Steps slide between reason, offer and confirm, the selection highlight glides with a layoutId, and prices roll with Animated counter.
  • Reduced motion swaps slides for fades and figures change without rolling.

Responsive behavior

  • Below a 520px container the reason cards drop to one column and the action buttons fill the width.
  • The final hold works with mouse, touch, and keyboard through hold-to-confirm.

Performance

  • Only the current step is mounted; prices roll with Animated counter.
  • No observers or loops; the cost is a few spring transitions per step change.

Notes for AI

Give your coding assistant the Markdown reference instead of screenshots.

  • Use in billing settings when someone cancels a subscription.
  • Connect each offer's accept to your discount, pause or plan change API, the hold to your cancel endpoint and the note to your feedback store; all are simulated.
  • Edit REASONS, PRICE, RESUME and IMPACTS in cancel-flow.tsx to match your plans.
  • Composes Arc Button, Badge, Avatar, Textarea, Animated counter and Hold to confirm.
/components/blocks/cancel-flow/markdown

The full library index for assistants is at /llms.txt.

Related

Billing overviewProBlockA billing page where the plan card morphs into a picker and usage, invoices, and card follow.Plan comparisonBlockCompare meaningful differences between plans and billing periods.Hold to confirmComponentConfirm a destructive action by holding, not tapping.StepperComponentShow where a person is in a multi-step flow and what is done.
PreviousSecurity settingsNextCohort retention
Arc · 77 block pagesllms.txt

On this page

  • Preview
  • When to use
  • When not to use
  • Installation
  • Usage
  • API reference
  • Keyboard
  • Accessibility
  • Motion
  • Responsive behavior
  • Performance
  • Notes for AI
  • Related
View as Markdown